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پاورپوینت در مورد 6 sigma

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پاورپوینت در مورد 6 sigma

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نوع فایل :  powerpoint (..ppt) ( قابل ويرايش و آماده پرينت )

تعداد اسلاید : 29 اسلاید

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1 st Middle East Six Sigma Forum Six Sigma – A Strategy for Achieving World Class Performance

Sunil Thawani Manager – Business Process Improvement Union National Bank, Abu Dhabi

Sthawani@unb.com

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Purpose of Presentation

Share concepts and application of Six Sigma with a case study;

Deployment of Six Sigma as a strategy to achieve World Class Performance;

Integration of Six Sigma with EFQM framework;

Lessons Learnt

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World Class Performance

With 99 % Quality

With Six Sigma

Quality

For every 300000 letters delivered

3,000 misdeliveries

1 misdelivery

For every week of TV broadcasting per channel

1.68 hours of dead air

1.8 seconds of dead air

Out of every 500,000 computer restarts

4100 crashes

Less than 2 crashes

Source: The Six Sigma Way by Peter Pande and Others

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Based on teachings of Dr. Walter Shewhart, Dr. W. E. Deming & Dr. J. Juran.

Process Control;

Plan Do Check Act;

Common and Special Causes;

Improvement can be done project by project

Statistical tools

Hawthorne Plant Experiences

Developed by Bill Smith at Motorola in 1980s

What is Six Sigma ?

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